Cherokee Village Waterworks Facilities Board offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Disconnected Water Service
If your water service has been disconnected due to non-payment, you must come to the office to pay delinquent bill plus reconnect fees. Payments made online do not include reconnect fee therefore service will not be restored. When account is brought current & fees paid service will be restored when a time is set for someone to meet a serviceman at the home.
Online Bill Pay
You can pay your bill 24/7. We accept Master Card, Visa, and Discover. Just click the green "PAY YOUR BILL NOW" button located to the right or at the bottom of this page to get started. Have your account number handy. Please give us a call if you have any questions.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.