Rates & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

Effective January 2021 we will no longer have 4 seperate due dates. All bills will be due by the 10th of the month. We will be offering auto bank draft on the 3rd and the 10th of each month. Please contact the office for more information or if you have any questions at 870-257-3508.

Failure to receive bill in no way exempts the cutomer from payment of bills. We like to encourage our customers to use automatic bank drafting which ensures payments are on time and no late charges incur.

Cherokee Village Water Works is not responsible for damages to the customer's property due to a water leak. Cherokee Village Water Works recommends you contact your insurance provider for such incidences.

The customer should have , (according to plumbing codes), a shutoff valve located in the line near the outlet of the water meter. The meter box should never be covered (i.e., paving, plants, dirt, or vehicles). Shrubs, trees, etc., must be kept trimmed from around meter box. The Water Dept. will trim these if they are not maintained by the customer.

Cherokee Village Water Works respects a period of quiet time between 10:00 p.m. and 7:00 a.m. during which text & email alerts for outages are suspended.

 

Standard Residential Service Rates

Monthly Minimum:
Sharp County $14.61
Fulton County $14.77
Tier (gal.): $5.87/1,000 gal.:

Our community's water meters are read each month. Please contact our office for any additional information.

Average Billing Examples

Totals are just examples.
Usage (gal.): Bill Total:
2,000 $28.00
5,000 $48.00
10,000 $80.00
15.000 $112.00

The average water bill during the off-peak months is: 
The average water bill during peak or summer months is: